Fresh Casino- Terms & Conditions
Kindly read the Terms & Conditions carefully before using the Services of Fresh Casino. Our Terms and Conditions, and our Privacy Policies, constitute a mandatory agreement concerning you (player/user) and the Fresh Casino.
By signing up and creating an account with Fresh Casino indicates that you have agreed to those Terms and Conditions and accept that these shall apply to you.
Kindly note that Fresh Casino will in no case be responsible or accountable for any kind of liability to you in matters related to jurisdiction.
Provisions of Terms & Conditions
Our provisions as mentioned below regulates the use of Fresh Casinos online gaming and gambling products and services (“services”) alongside our:
- Safer Gambling Policies
- Cookies Policy
- Bonus Terms
- Games Rules
- Withdrawal Terms,
(together, with the rest of our “Terms”).
The Terms mentioned here apply to you if you are located in any nation/country and are using our website.
Using the services of Fresh Casino, it is implied that you accept and agree to adhere to all the Terms. In case you do not like to or would not want to agree to adhere to our Terms, please refrain from using our services immediately. We shall notify you of any changes that we make to our existing terms and conditions.
In case you fail to adhere to these Terms and Conditions, we would have to, unfortunately, forbid you from using our services immediately and in the future. In which case, you will be allowed to pull out the funds belonging to you and end your Account.
1. Opening Account with Fresh Casino
1.1 By opening an “Account” with Fresh Casino you confirm that you are older than the minimum age for indulging in gambling activities.
1.2 You are solely accountable for all the activities concerning the Account you own with us.
1.3 Fresh Casino shall have to make necessary verification checks to ensure identity and related information.
1.4 We, at any point in time, have the right to suspend or close your account, in case of any malpractices or similar instances.
2. Usage of your Account – Deposits
2.1 To use our services, you must deposit money into your registered Account, which you may use to play games or place wagers. You are entitled to be the owner of a single account.
2.2 Only you are allowed to deposit any funds into your account with us.
3. Placing the bets
3.1 Bets or transactions need to be mandatorily accepted by us. We also reserve the right to cancel them in full or partly.
4. Technical Glitches & Other Errors
4.1 In case of any technical issues or other errors, Fresh Casino reserves the right to take the necessary steps to correct these errors, without any prior notification.
5. Withdrawal of Funds
5.1 You have the right to request the withdrawal of funds from your account at any time provided:
5.1.1 All verifications have been duly completed;
5.1.2 Have complied with all requirements leading to withdrawal and have no dues or fines or any other fee amount pending.
6. Procedure for Complaints & Claims
6.1 To get redressal for any of your complaints or issues or any claims, you have to submit the request for any claims or disputes within six months from the date of that transaction (the occurrence of that event);
6.2 All claims, complaints, and disputes shall be acknowledged and tried to resolve in 10 days from the date of complaint received.
6.3 In case the claim or complaint is past the period of six months, there is no guarantee that the issue will be resolved or acknowledged. It will be the sole discretion of the management of Fresh Casino.
The players using the Fresh Casino website will be asked time and again to update information like:
- Address (Both Email ID & Mailing Address)
- Contact Number
- Credit Card Details
- Past Transaction details
- Engagement with Website and Website activity
- Customer Feedback
An activity log of the players shall also be collected. Our website would also source details like your IP address, pages visited, browser details, etc.
Usage of Information
We would be under the obligation to share relevant information with our affiliates, agents, and other subsidiaries to offer technical support and other similar functions. In case you do participate in any kind of contests, surveys, or feedback sessions offered by us, it would automatically mean that you have authorized Fresh Casino to use your information like names, email ids, etc, for further and future advertising and promotional purposes. The information may also be used to push details about products and services offered by us.
And for the aforesaid purposes, we shall offer no compensations, monetary or otherwise, unless it is explicitly prohibited legally.
Similarly, we will also be under obligation to share your information with agents, if required to do so by applicable laws or any legal authority of the state, country, or any other region.
In the event of a sale or any other unforeseen events in the future of Fresh Casino or ceasing of operations (temporarily or permanently), we may be obligated to share any information that has been collected by us and all other information you have provided to us, as required in the circumstances, without any prior notice.
Fresh Casino does not offer players the choice of accepting or declining any cookies and these settings cannot be altered. In case players try to decline cookies, some of our exclusive and interactive features may experience issues and users might not be able to get the complete experience as these features might not work appropriately.
Our website Fresh Casino has taken all the necessary and proactive measures to ensure the data security of all our players (users), to protect your privacy. All the data and information collected from players are stored securely and encrypted with the help of state-of-the-art firewalls.
Consent to Privacy Statement